Do what you do … faster
There have been over a dozen versions of Outlook since the first Windows version was released in 1997 (Outlook 97). Every version offers new features and improved ways of accomplishing familiar tasks. If you haven’t learned what’s new since your first Outlook version, you’re missing out.
Who should attend?
You have been using Outlook for email (likely all day, every day) at work, but have not received any kind of formal training in many versions, if at all. You are comfortable with computers and this software, but would love to know how to be more efficient. You do not need to be proficient in calendar or tasks to take this class.
Who should not attend?
If you have never used, or are brand new to Microsoft Outlook, we recommend our Outlook for Beginners class. This is a fast-paced class that is not recommended for people who identify as techno-phobic.
How long is this class?
This course is 2 hours long to help you focus and retain information and get back to your busy day to put what you’ve learned to use.
What will I learn?
A review of the most efficient ways to perform common e-mail and inbox tasks:
Compose & Send Messages
- Message Formats
- Inclusion Language
- Text Predictions & Suggested Replies
- Secret use of the Clipboard
- Attach Word/PDF Documents – a better way
- Reply with a meeting
- Delay Delivery, Recall, & Resend
- Customize the Toolbar
- Reading Pane and Message Preview
- Focus & Conversation Views
- Folder shortcuts
- Quick Steps (vs. Rules)
- Empty the Trash
- Keep Items Open
- Read Receipts Trick
Attend with a friend!
10% discount when you register 2-4 attendees together
20% discount when you register 5 or more attendees
All times listed are Eastern Standard Time
Students will receive a digital badge to certify completion of this class. Digital badges can be shared on social media, such as LinkedIn, to advertise new or improved skills. Learn about our digital badges here.